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Job ID:


Information Technology Manager

Information Technology - Infrastructure Services

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Job Type: Regular Full Time

Open Positions: 1

Posting Date: January 23, 2014

Closing Date: February 23, 2014

Union affiliation: PIPSC

Job Reports To: Senior Director Infrastructure

Salary (Grade: 13)

Hiring salary range

Position Purpose

Manages a team information technology (IT) professionals engaged in maintaining and supporting current computer applications and in developing new ones. Responsible for one major application, and for a group of smaller applications. Directly responsible for several million dollars’ worth of assets that are vital to the University’s business operations.

Essential Qualifications

Thorough knowledge of computing principles and computer Infrastructure deployment methodologies normally acquired through a university degree in computer science or a minimum of seven years’ equivalent experience
Expert knowledge of complex practices is essential to the position. These practices include estimating, project planning and management, risk management, process modelling, data modelling, workflow analysis and design, database design, software design and development, testing strategies, and change management
Knowledge and experience in monitoring metrics (formal estimation methods, defect measurement, etc.)
Experience in infrastructure development methodologies, tools, and techniques (systems analysis, data modelling, database design, system design, programming, quality assurance, documentation, change and problem management, etc.)
Experience in project planning, risk analysis, and project management
Experience in working closely with business area managers to identify how to apply technology to benefit the University
Solid understanding of technology and of university business operations and priorities
Strong team leadership and staff motivation skills
Strong knowledge of infrastructure security principles
Strong analytical and problem-solving skills
Strong negotiating, interpersonal and communication skills
Bilingualism—French and English (spoken and written)

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.


Applications from employees belonging to the bargaining unit PIPSC will be considered first. The University also accepts external applications, they will be selected in second place.

Schedule with an average of 35hrs/week.

CODL certificates can be considered an asset. Don’t forget to add them to your resume.

We thank all candidates for applying. We will only contact candidates selected for further consideration.

If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require. Any information you send us will be handled respectfully and in complete confidence.

Remember to upload a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0114-0758, in the title of your document).

Thank you for your interest in a position with University of Ottawa. This posting has now closed. To view our current available career opportunities, please visit our Career Opportunities page.