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Job Details

Job order - J0513-0728 - Permanent Full Time
Title Afternoon Dispatcher
Category Transportation/Dispatch
City Concord, Ontario, Canada

Job Description Afternoon Dispatcher

Job Overview:
In this role, the successful individual will be responsible for assisting in the daily functions of customer service, customer deliveries and vendor pick-ups. Hours of work are Sunday through Thursday, 4:00pm to 12:00am.

Responsibilities:
• Responsible for dispatching deliveries and managing the daily scheduling of all Jane Street drivers.
• Planning out same and next day delivery routes via routing software.
• Ensure time calls are met while scheduling delivery routes.
• Communicate internally with the order desk to understand ship-to’s and addresses and ensure the information is completed in a timely manner.
• Ensure there is adequate communication and overlap between all shifts and route planners to meet customer delivery requirements.
• Communicate with branches and various departments to work through delivery and pick-up related issues.
• Ensure deliveries and vendor pick-ups are assigned.
• Vacation coverage for other dispatchers required occasionally.
• Assist drivers in the training of handheld device systems.
• Working with the order coordinators to ensure the picking process correlates with route creation.
• Other duties as assigned.


Qualifications:
• 3-5 years’ experience in a fast pace dispatch environment.
• Candidates are above average communicators and are proficient with Dispatch and Microsoft based software.
• Knowledge of the geography of Southern Ontario with an emphasis on the GTA.
• Strong organizational, multi-tasking, and time-management skills.
• Above average performer that is not willing to settle for second best.
• Strong customer service skills.
• Product knowledge an asset.
• Strong technological skills, (intermediate computer skills in Excel, Word and Internet).
• Strong follow-up skills.
• Ability to work in a fast paced environment.
• Proven ability to work independently and as a team member.
• Ability to be flexible and work analytically in a problem-solving environment.
• Working knowledge of Noble Systems an asset.


Company Biography:

In 1997, Noble Plumbing Supply and Trade Plumbing Supply merged to form Noble, a wholesale distributor serving both commercial accounts and walk-in tradesmen. Since then, we’ve grown to 50+ branches and counting, becoming the largest wholesaler in the Greater Toronto Area and one of the largest in all of Ontario. With recent expansion into both Quebec and British Columbia, Noble continues to grow and provide customers even greater access and convenience to our products and services.




Skills
  • Dispatcher
  • Route Planner

Reference 50797

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