Client Manager - Commercial

Client Manager - Commercial

Title: Client Manager – Commercial Insurance
Status: Full-time, Permanent
Location: Ottawa, ON (Hybrid)
Salary: Competitive + Bonus + Benefits

TO APPLY: Please send your resume to Pamela.kumaravelu@groomassocies.com

We are looking for a positive and professional individual to join our team as Client
Manager. To succeed in this position, you must be detail-oriented, highly organized, and
passionate about exceptional client service. The role will involve intricate collaboration
with other team members, particularly the Account Administrator and Account Executive.

Responsibilities:
• Managing a portfolio of predominantly technology industry clients, building relationships based on trust and Expertise.
• Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
• Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
• Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
• Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
• Developing professional relationships with underwriters and negotiating on a win-win basis.

Qualifications:
• RIBO license required (or to be obtained within 4 months of employment).
• A minimum of 5 years commercial insurance experience, preferably within the Technology industry.
• Completion of University degree is preferred.
• Strong organizational skills with a high degree of attention to detail.
• Ability to build and maintain positive relationships with key business partners and clients.
• Comfortable with problem-solving, critical thinking, and decision-making.
• Excellent communication skills (both verbal and written).
• Aptitude towards teamwork and adaptability.
• Ability to effectively participate in multiple projects and meet deadlines.
• Strong knowledge of Microsoft Office suite of programs.


We thank all candidates for showing interest in this role; however, only retained candidates will be contacted.

For more information on our recruitment services, please visit our website www.groomassocies.com

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